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Visa prepaid card

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Terms & Conditions

RULES OF THE “¡HOLA!” PROMOTION


RUN BY VISA EUROPE MANAGEMENT SERVICES SUCURSAL EN ESPAÑA

1. ORGANISING ENTITY, DATES, GEOGRAPHICAL AREA AND PARTICIPANTS

The commercial enterprise Visa Europe Management Services Sucursal en España, with registered address at Plaza Pablo Ruiz Picasso, 1, Torre Picasso, 17th floor, 28020 Madrid and Tax Number (CIF) W8264041H, (hereinafter referred to as Visa) will run a nationwide “free prize draw” promotion in Spain during the promotion period specified below, aimed at persons over the age of 18 making payments at any physical retail establishment adhering to the ¡Hola! promotion and accepting payment with any Visa card.

The promotion will run from 13 May 2019 to 30 September 2019, both dates inclusive, under the terms detailed below.

Participation in this promotion is totally free of charge.

2. PURPOSE

The purpose of this promotion is to increase use of the Visa card as a means of payment at the establishments adhering to the “¡HOLA!” promotion.

3. PRIZES

The prizes for this promotion are 60 prepaid Visa cards, loaded with the following amounts:

  • 20 cards loaded with €50
  • 20 cards loaded with €100
  • 20 cards loaded with €200

The 60 prizes will be distributed as follows:

  • 30 prizes for promotion participants meeting the above requirements (10 prepaid Visa cards loaded with each of the aforementioned amounts).
  • 30 prizes for the adhering establishments at which the winning participants have made their payment using any Visa card (10 prepaid Visa cards loaded with each of the aforementioned amounts).

The cards may be used to make card payments at either physical establishments or online. They may not be used to make cash withdrawals from ATMs.

The aforementioned prepaid Visa cards are anonymous cards issued by Cornèr Bank Ltd., a Swiss entity, and the payments made with the card may therefore be subject to currency exchange costs and other charges that may be applied by the Bank. The terms of use can be consulted at https://www.cornercard.ch/ or by calling +41 91 800 41 41

Together with the prepaid card, the winners will receive a copy of the terms and conditions for its activation and use.

The aforementioned prizes will be awarded via a draw held before a Notary Public under the terms specified below, and will be restricted to one prize per winner and address at each of the stages detailed below.

Also, each receipt proving that the payment was made using a Visa card may only be used once by each participant and at each stage, as detailed below.

In case of force majeure, Visa may substitute the aforementioned prizes by others of equal or greater value.

4. PARTICIPATION PROCEDURE

In addition to meeting the requirements set out in Point 1 above, the following must also be observed for purposes of participating in this promotion:

  • The participants must make payments during the promotion period at any “¡HOLA!” physical establishment adhering to this promotion, using any Visa card.
  • They must keep the receipts proving that the payment was made with a Visa card.
  • They must access the online platform created by Visa for this promotion (), fill in the form with the data required, i.e. additional details of the purchase (why or where it was made – for online purchases and those made at physical establishments respectively – the date and the card used) and the participant’s personal details (full name and email address).
  • The receipt providing proof of the Visa card payment must be scanned and uploaded to the aforementioned platform. Each receipt may be used only once by each participant at each of the stages detailed below.

On completion of this process, the participant will automatically enter the draw for the prizes described in the previous rule above.

The promotion period is divided into 5 stages. A free prize draw as detailed below will be held at each of these stages and the prizes awarded, limited to one prize per winner in each of the 5 draws. The prizes will be awarded by order of entries drawn, as specified in the rules for the prize draw. In case of force majeure, Visa may substitute the prizes by others of equal value.

The different stages of the promotion period in which the participating users may take part are as follows:

Stage 1: 13 - 31 May 2019, both dates inclusive.

Stage 2: 1 - 30 June 2019, both dates inclusive.

Stage 3: 1 - 31 July 2019, both dates inclusive.

Stage 4: 1 - 31 August 2019, both dates inclusive.

Stage 5: 1 - 30 September 2019, both dates inclusive.

The aforementioned prizes will only be awarded to persons holding a Visa card that bears the name of the same person identified as the holder of the Visa card.

Participants meeting all the requirements indicated in these competition rules will automatically enter the draw for the prizes described in the previous point. The system for the prize draw will be as follows:

5. PRIZE DRAW

In order for the prizes for this promotion specified in Rule 3 to be awarded, Visa will submit a list of promotion participants meeting the requirements indicated in these rules to a Notary Public, so that the latter, using a computer program specifically designed for this purpose, may randomly determine the winners and the alternates who will substitute them in cases of incomplete or incorrect identification, failure to comply with any of the rules of this promotion, waiver of the prize or impossibility of locating them within a period of 7 calendar days from the date of notification of the result of each of the prize draws, which will be held on the following dates:

  • 10 June 2019: First prize draw: participants in Stage 1: 6 winners and 20 alternates, who will be awarded the prizes indicated in Rule 3 above by order of entries drawn, with 2 winners being drawn per prize. The respective winning adherent establishments will be those at which these winners paid with their Visa cards, as detailed on the entry form.
  • 10 July 2019: Second prize draw: participants in Stage 1: 6 winners and 20 alternates, who will be awarded the prizes indicated in Rule 3 above by order of entries drawn, with 2 winners being drawn per prize. The respective winning adherent establishments will be those at which these winners paid with their Visa cards, as detailed on the entry form.
  • 12 August 2019: Third prize draw: participants in Stage 1: 6 winners and 20 alternates, who will be awarded the prizes indicated in Rule 3 above by order of entries drawn, with 2 winners being drawn per prize. The respective winning adherent establishments will be those at which these winners paid with their Visa cards, as detailed on the entry form.
  • 10 September 2019: Fourth prize draw: participants in Stage 1: 6 winners and 20 alternates, who will be awarded the prizes indicated in Rule 3 above by order of entries drawn, with 2 winners being drawn per prize. The respective winning adherent establishments will be those at which these winners paid with their Visa cards, as detailed on the entry form.
  • 10 October 2019: Fifth prize draw: participants in Stage 1: 6 winners and 20 alternates, who will be awarded the prizes indicated in Rule 3 above by order of entries drawn, with 2 winners being drawn per prize. The respective winning adherent establishments will be those at which these winners paid with their Visa cards, as detailed on the entry form.

The organising commercial enterprise reserves the right to change these dates at its convenience, providing there are justified grounds for doing so.

6. NOTIFICATION, DELIVERY, USE AND CHANGE OF PRIZES

A) NOTIFICATION

After each prize draw is held, Visa will email the winners at the address they provided on the entry form to notify them of this fact. A validation process will then begin, during which the participant must prove that their entry meets the requirements specified below, for which purpose they must send an email to promociones@visaeurope.es within the specified maximum period of 7 calendar days from the date of their notification that they are a “PROVISIONAL WINNER”, containing the following information:

The winners must thus provide the following:

  1. A scanned copy or photograph of both sides of their Identity Document.
  2. A scanned copy or photograph of the scanned purchase receipt they sent to take part in the promotion.
  3. A scanned copy or photograph of the Visa card used to make the payment for the receipt used to take part.
  4. Full home address.
  5. Contact person at this address.

It is an obligatory requirement that the name on the Visa card used for payment of the receipt is the same as the person figuring on the Identity Document, and that the payment was made at a physical retail establishment adhering to the ¡HOLA! promotion.

If the “PROVISIONAL WINNER” provides the aforementioned information (items 1 - 5 inclusive), Visa will send an email to the address supplied during the validation process confirming that they are the “FINAL WINNER” and awarding them the corresponding prize.

When 7 calendar days have elapsed, if the “PROVISIONAL WINNER” has not provided the aforementioned information (items 1 - 5 inclusive) Visa will cancel their “PROVISIONAL WINNER” status. This provisional winner will thus be nullified and the prize will be offered to the first alternate winner on the corresponding list, the prize awarding process established in the previous paragraphs beginning again. The prize may ultimately be declared void.

B) DELIVERY, USE AND CHANGE OF PRIZES

For the effective delivery of the promotion prizes, after having verified the items listed in the previous point Visa will send the prize to the corresponding address provided, at no cost.

In any case, use of the prize will be subject to compliance with all and each of the requirements indicated in these rules.

The prizes for this promotion are personal and non-transferable and they may therefore not be changed, altered, transferred to third parties or exchanged for cash.

The prizes will be delivered within a month of the winners’ validation. The prize will be delivered by private delivery service to the postal address indicated by the winner. Visa reserves the right to extend the prize delivery period if there are justified grounds for doing so.

7. FRAUD

If Visa, or any entity professionally linked to this promotion, should detect any anomaly or suspect that a participant is impeding the normal course of the promotion or illegally altering their registration or participation details using any procedure, technique or computerised procedure to falsify their participation, they may unilaterally remove the said participant’s entry. In this regard, it is important to add that Visa has enabled the necessary technological supports to detect any fraudulent, anomalous or malicious action intended to alter the participation with the aim of illegally winning the prize. Visa therefore reserves the right to remove from the registration list any participants proven or suspected to have acted irregularly as described above.

8. CLAIMS

Any claims with regard to this promotion must be made within three months of the date of conclusion of the promotion period.

9. ACCEPTANCE OF THESE RULES

By participating in this promotion the participants accept its rules (available at https://www.visaeurope.es/HOLA) and Visa’s criterion for settlement of any dispute arising from the promotion.

Visa reserves the right to make any changes, clarifications or corrections to the rules of this promotion or to cancel or extend it whenever it deems appropriate, for reasons of force majeure, always undertaking to publicly announce these changes after having made the corresponding administrative notifications, where the case may be.

If the participants should have any queries regarding the development and implementation of this promotion they may send an email to promociones@visaeurope.es, indicating the reference “¡HOLA! PROMOTION”.

10. DATA PROCESSING

In accordance with Regulation (EU) no. 2016/679 of the European Parliament and the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation) and Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (LOPDGDD), Visa Europe Management Services Sucursal en España informs that the winning participants’ data will be processed automatically for purposes of enabling the validation of the provisional winners as final winners of the “¡HOLA!” promotion.

The participants declare and guarantee that all the personal data they supply to Visa are accurate and correspond to their true identity.

Visa Europe Management Services Sucursal en España, as the processing controller, will provide all the information on data processing for the winning participants via the Data Protection Policy figuring on the registration form on the website (https://www.visaeurope.es/HOLA).

Without prejudice to the above, it is informed that the participants’ and final winners’ data will always be communicated to the partner company for the promotion, FULLSIX ESPAÑA, S.L. (Calle Eloy Gonzalo, 10, 28010 Madrid, with Tax Number (CIF) B 84412055 , for the sole purpose of enabling participation in the promotion and redemption of the prizes for the winning participants.

Similarly, the participants may authorise the processing of their email address for receipt of marketing messages and emails regarding Visa’s products, services and promotions in Spain, by ticking the box provided for this purpose during their participation in the promotion. The consent granted for receipt of electronic communications may be revoked at any time by sending an email to customersupport@visa.com.

You may exercise your rights of access, rectification, deletion, opposition, portability and limitation of processing, as indicated in GDPR (EU) 216/679, by emailing a request to customersupport@visa.com, indicating Data Protection in the subject line.

11. CHANGES TO THE RULES

The organising enterprises reserve the right to shorten, extend, change or cancel this Promotion in the case of exceptional circumstances preventing it from being carried out, notifying of such circumstances in order to prevent any detriment to the participants.

12. LIABILITY

The enterprises organising the Promotion shall not be held liable for any delays, loss or damage for reasons not attributable to them. Neither shall the organising enterprises be held liable in case of force majeure (strikes, etc.) preventing the winner from total or partial use of the prize. The organising enterprises shall be exempted from all liability in any of the aforementioned cases and also from any liability for damages that may occur during the use of the prize.

The organising enterprises shall not be held liable for damages of any kind arising from the temporary lack of availability or continued functioning of the website used for participating in the Promotion, or telephone lines, or the failure to meet the expectations for usefulness that the users may have attributed to the same and, in particular, although not exclusively, problems in accessing the different web pages and sending the participation responses via the website for this Promotion.

The organising enterprises reserve the right to remove any users from the promotion who defraud, alter or disable its proper functioning and its normal and legal course of development.

13. LIMITATIONS ON PARTICIPATION

Employees of Visa and their direct relatives are barred from participating in this promotion, as are those of the companies involved in running the promotion, persons under the age of 18, persons not holding a driving licence and persons not resident in Spain who are not private customers of Visa.

14. USE OF THE WINNERS’ NAMES AND IMAGE FOR ADVERTISING PURPOSES

In accordance with Organic Law 1/1982, of 5 May, on Civil Protection of the Right to Honour, Personal and Family Privacy and the Right to One’s Own Image, with regard to Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (LOPDGDD), the winners expressly authorise the prize-giving event to be photographed and subsequently circulated in any media outlet, including Internet, without geographical limitation and with a time limit of 10 years, also authorising publication of their data (full name and image) in the same media in which the information is published, for advertising or commercial purposes. This use shall not entitle them to any remuneration or benefit of any kind except the prize they have won.

Visa will be entitled to receive financial compensation for revocation of the transfer, use, publication and reproduction of the participant’s full name and image in this promotion, under any circumstances that may give rise to financially assessable damage.

For such purposes, Visa may require express written consent to be provided by the winners.

15. APPLICABLE LEGISLATION

These rules of participation are governed by Spanish legislation. For the resolution of any dispute, discrepancy, issue or claim arising from the implementation or interpretation of these Rules, the parties shall submit to the Courts and Tribunals of the city of Madrid, waiving any other forum to which they may be entitled.

16. DEPOSIT OF RULES

The Rules of this promotion are deposited and notarised before the Notary Public of the Chartered Institute of Notaries Mr. Luis Máiz Cal, whose office is at Paseo Pintor Rosales, 20, 2nd floor, 28008 Madrid, and are published in the Electronic File of Competition Rules (ABACO), a service of general interest provided by the General Council of Notaries, and published at www.notariado.org/liferay/web/notariado/e-notario. They will be made available to any person wishing to consult them and at https://www.visaeurope.es/HOLA.

Understood

Privacy Policy

Remember!

We are requesting you some data in order to take part in the promotion, but do not worry, it will be treated in accordance with the Visa’s Privacy Policy.

The data will be deleted when the campaign is over.

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